Privacy

How we handle personal data from inquiries and site visits.

Data controller

CloudNxtGen, No.29,Lane308KuangfuS.Rd.TaipeiTaiwan(China), email hello@cloudnxtgen.digital, phone +886227819677, is the controller of personal data submitted through this website.

Data we collect

When you send an inquiry we collect your name, email, company or entity name, engagement interest, reporting period notes, and message content. Server logs may record IP address and browser type for security. Cookie use is described on our cookies page.

Purposes

We use inquiry data to respond to scope requests, prepare fee outlines, and maintain records of prospective and active engagements. We do not sell personal data.

Retention

Inquiry messages without an engagement are retained up to 24 months. Engagement-related records follow retention periods in the engagement letter and applicable Taiwan accounting and professional requirements, typically seven years for working papers we are contracted to keep.

Your rights

Under Taiwan’s Personal Data Protection Act you may request access, correction, or deletion of your personal data, and may inquire about our collection practices. Contact hello@cloudnxtgen.digital. We may need to verify identity before fulfilling requests.

International transfers

Our primary processing location is Taiwan. If a processor outside Taiwan is used (for example email hosting), we require contractual safeguards consistent with Taiwan PDPA expectations before transfer.

Security

We apply reasonable administrative and technical measures to protect inquiry data. No method of transmission is perfectly secure; please avoid sending passwords or full national ID numbers through the web form.